Author: Peter Chisambara
Strategy
Developing Objectives for the Strategy Map Customer Perspective
Not all prospective customers will support your revenue and profitable growth or find your offerings worthwhile. Because of this, many organizations face the challenge of determining which factions represent the best market for their particular products and services and focusing their strategy map objectives on that group of customers. Although many organizations profess to serve read more
Strategy
Developing Objectives for the Internal Business Process Perspective
My previous two posts focused on developing objectives for the financial and customer perspectives. Once an organization has a lucid depiction of these financial and customer objectives, the next step is developing objectives for the internal processes and learning and growth perspectives. In this post, I will dwell on the objectives in the internal perspective. read more
Strategy
Developing Objectives for the Employee Learning & Growth Perspective
Previously, I focused on developing objectives for the Financial, Customer and Internal Process perspectives of the strategy map. In this post I will conclude on the four-part series “creating objectives for your organization’s strategy map perspectives” by focusing on the Employee Learning and Growth perspective. In the preceding posts, I emphasized on the importance of read more
Not All Customers Are Profitable And Worth Keeping
Not all customers are the same. Some customers are profitable and others less
read more
Strategy Development: Seeing the Bigger Picture
In addition to performing their traditional financial reporting roles, today’s financial executives are
read more
Differentiating Your Company’s Products or Services
Have you ever wondered why your customers keep on buying your products or
read more
Preparing for and Responding to Disruption
Regardless of the nature of your business, you are either already dealing with
read more
Are You Using Scenario Planning To Improve Decision Making?
As the business and macro-economic environment continue to change at rapid paces and
read more
How CFOs Can Play a Greater Role in Strategy Setting & Execution
These days there is a lot of talk about the transformation of the
read more